Protect Your Belongings with Tenant Property Protection

At The Storage Depot Maumelle, we understand how important it is to keep your belongings safe and secure. Whether you're storing personal items, business inventory, or high-value assets like your RV or boat, our Tenant Property Protection (TPP) plans ensure you’re covered against unforeseen events like fire, theft, or water damage.

How to File a Claim

Filing a claim with TPP is quick and easy. If you experience loss or damage to your stored property, here’s how to proceed:

  1. Visit the Claims Portal: Go to TPPClaims.com to start the process.
  2. Complete the Claim Form: Fill out the necessary details about the incident, including the type of loss and any supporting documentation, such as a police report if applicable.
  3. Submit Documentation: You’ll need to submit any required documentation, such as a police report for theft or vandalism, photos of the damaged property, or proof of forced entry for burglary claims.
  4. Claim Adjuster Assignment: Once your claim is submitted, an adjuster will be assigned to review your claim and reach out to you with next steps.
  5. Get Reimbursed: After the adjuster processes your claim and all documentation is complete, your reimbursement check will be issued within 72 hours.
For any questions during the claims process, you can contact customer support through the claims portal.

Comprehensive Coverage for All Storage Needs

TPP Secure Plan (For Indoor and Climate-Controlled Units):

  • Fire, explosion, and smoke damage.
  • Burglary or vandalism (with proof of forced entry and police report).
  • Water damage from roof leaks.
  • Collapse of the building housing your belongings.
  • Rodent damage (up to $500).
  • Replacement cost coverage for lost or damaged items.

RVPARK Plan (For RV/Boat Storage):

  • Collision Coverage: Damage caused by vehicle collisions on facility premises.
  • Fire, Smoke, or Explosion: Coverage for external and internal damages.
  • Theft Protection: Reimbursement for stolen contents (proof of forced entry required).
  • Accessory Replacement: Protection for permanently attached parts, such as awnings or antennas.
  • Content Coverage on the Go: Coverage for items stolen from your RV or boat, even when off-site.

Why Do I need Coverage?

Whether you're storing household items, business equipment, or your RV or boat, having proper coverage is essential. Things can and do go wrong — accidents, weather damage, and theft can all lead to costly repairs or replacement of your items. Insurance or protection plans provide peace of mind, and it’s crucial to have coverage in place for any potential issues.While homeowner or renter’s insurance may cover some belongings, it often doesn’t include coverage for items stored off-premises, or it imposes limitations on how much coverage you have. With TPP, you’ll have protection that travels with your property, whether it's inside a climate-controlled unit or in your RV or boat.

How Does TPP Compare to Traditional Insurance?

When choosing between traditional insurance and Tenant Property Protection, there are several key differences:

  • Replacement Cost vs. Depreciated Value: Traditional insurance typically reimburses you based on the depreciated value of your items, meaning you may receive far less than the cost to replace them. In contrast, TPP provides replacement cost coverage, ensuring you’re reimbursed for the full value needed to replace your items with something comparable.
  • Deductibles: Traditional insurance often comes with hefty deductibles, sometimes as much as $500 or more. With TPP, the deductible is either very low or non-existent, minimizing your out-of-pocket expenses.
  • Off-Premises Coverage: Many traditional insurance policies impose limitations on off-premises coverage. For example, personal property stored in a facility like a storage unit may not be fully covered under your homeowner’s or renter’s policy. TPP covers your property while it’s stored with us, without restrictions.
  • Ease of Claims: Traditional insurance often involves lengthy claim processes with numerous forms and back-and-forth communication. With TPP, you’ll experience a much simpler process. Claims are handled quickly, and in many cases, you’ll receive your reimbursement within 72 hours after submission.

FAQs About Tenant Property Protection

What Happens If I Miss a Payment?

If payment is missed, your coverage will be suspended. Any damage or loss occurring during the lapse will not be covered.

Can I Cancel My Coverage?

Your coverage automatically terminates when you move out. No action is required to cancel.

Where Do I File a Claim?

Claims can be submitted online at TPPClaims.com, where an adjuster will assist you promptly.

How Quickly Are Claims Processed?

After submitting a claim and providing the necessary documentation, your claim will typically be processed, and payment issued within 72 hours.

Why Choose The Storage Depot Maumelle?

  • Locally Owned and Operated: Our customer experience is top-notch as we care more for our customers than most!
  • Convenient Location: Easily accessible from Maumelle Blvd and Highway 365 N.
  • Secure Facility: 24/7 surveillance, gated access, and on-site management.
  • Specialized Storage: Climate-controlled units and premium RV/Boat storage with power.
  • Contactless Move-In: Rent and move in anytime, anywhere, with ease.